What we tried, and what actually worked
Insurance is one of the few things people buy without reading, renew without rereading, and then have to understand perfectly on the worst day of their year. A claim is a reading comprehension exercise conducted under stress, usually while…
Written by Sadie Halloran · · 5 minute read
Read the article →The weekly report arrives on a Sunday morning with a number attached, the number is worse than you expected, and then nothing happens. This is such a consistent pattern that it is worth asking what the number is actually…
Written by Marcus Nakamura · · 4 minute read
Read the article →Nearly every house has one. The back bedroom where video calls freeze. The kitchen where a podcast stutters if you stand near the fridge. The usual response is to buy something — an extender, a mesh kit, a router…
Written by Owen Barros · · 5 minute read
Read the article →You wake up, reach for the watch or the ring, and get a verdict before you have had any independent thoughts about the morning. Some days it matches how you feel. Other days it announces a poor night, and…
Written by Sadie Halloran · · 4 minute read
Read the article →A great deal of home advice assumes you can take out a wall. Most people cannot, because they are renting and will be renting for years more. So they live with the fixture that came with the apartment, the…
Written by Marcus Nakamura · · 5 minute read
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